Pet Groomer

Job Summary:

This role is responsible for providing top-notch pet grooming services to dogs, utilizing knowledge of canine characteristics and grooming styles and techniques.

Key Responsibilities:

Deliver exceptional customer satisfaction

Answer phone calls and schedule appointments

Assist in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations

Book appointments and greet pets as they come in

Report all accidents and injuries to the Store Manager promptly

Follow bathing/grooming procedures as outlined

Clean ears, clip nails and perform other needed services

Adhere to customer instruction of clipping pattern desired

Clip dog's hair according to determined pattern, using electric clippers, combs, and shears

Comb and shape dogs' coat

Talk to live animal, or use other non-physical techniques to keep animal calm

Complete and maintain customer and company forms

Properly and completely fill out required grooming forms

Observe all safety rules and procedures and adhere to safety standards

Sweep, vacuum, clean and sanitize cages, tubs and other cleaning as needed to maintain standards

Assist in store operations as needed

Requirements:

Experience: Minimum of 1-year experience grooming/styling pets. Must be comfortable working with dogs and cats. Must provide own tools (clippers, blades, shears) or be willing purchase required tools.

Education: High school diploma or equivalent. Successful completion of Paragon Level 1 & 2 training provided by Tractor Supply Company. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately.

Preferred Qualifications:

Operate and use all grooming tools and equipment including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products such as perfumed shampoo and soaps

Ability to read, write, and count accurately.

Communicate effectively with customers

Display compassion with animals and treat them accordingly

Exhibit attention to detail

Read, write, and count to accurately complete all documentation

Lift and carry pets generally weighing 0-50 pounds

Work varied hours, days, nights, and weekends as business needs dictate

Stand and walk for long periods of time

Safely work around pets and pets' waste

Working Conditions:

Working environment is favorable, generally working inside with moderate noise.

Exposure to wet conditions, particularly when bathing dogs.

Exposure to cats and dogs of all sizes, breeds, and temperaments.

Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.

Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

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