Solar Project Manager
3 weeks ago
Reno Solar is seeking a highly organized and motivated Solar Project Manager to join our team. This individual will be responsible for managing the pipeline of customers, keeping jobs moving forward and on time, and providing exceptional customer service. The ideal candidate will have previous office administrative and customer service experience, as well as strong organizational skills and the ability to prioritize responsibilities and work assignments.
Key Responsibilities
• Manage the pipeline of customers in a variety of work queues
• Keep jobs moving forward and on time
• Answer incoming calls and field questions from customers
• Advocate for the customer and engage with the appropriate staff to ensure the project is meeting Reno Solar timelines
• Utilize conflict management skills and escalate issues as needed
• Communicate effectively with branch personnel using a professional, empowering approach
• Provide daily reports and updates to management
Qualifications
• Ability to prioritize work and work under sensitive time restraints
• Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations
• Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience
• Ability to follow through on assigned tasks and projects with minimal supervision
• Foresight and desire to take initiative to achieve desired results
• Ability to prioritize and multitask
• Exceptional customer service and verbal communication skills
• High level of organization and professionalism
• Strong attention to detail
• Good problem-solving skills
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