Retail Sales Lead Footwear Specialist

2 days ago


Paducah, Kentucky, United States DICK'S SPORTING GOODS INC Full time
Lead Retail Sales Footwear

At DICK'S Sporting Goods, we believe in the transformative power of sports. As a Lead Retail Sales Footwear, you will play a critical role in creating a positive and inclusive shopping experience for our customers. We are committed to building a diverse and talented team that reflects the communities we serve.

Key Responsibilities:
  • Deliver exceptional customer service and support the sales team in achieving sales goals.
  • Lead by example, demonstrating a customer-focused approach and a commitment to excellence.
  • Collaborate with the sales team to achieve sales targets and improve store performance.
  • Support the store leadership team in implementing company policies and procedures.
  • Develop and maintain a deep understanding of our products and services, ensuring that customers receive expert advice and guidance.
Leadership Traits:
  • Ensures Accountability: Takes ownership of sales performance and customer satisfaction.
  • Customer-Focus: Prioritizes customer needs and delivers exceptional service.
  • Collaborative: Works effectively with the sales team to achieve shared goals.
  • Instills Trust: Builds strong relationships with customers and colleagues.
  • Decision-Quality/Decision-Making Abilities: Makes informed decisions that drive sales growth and customer satisfaction.
Requirements:
  • Flexible availability, including nights, weekends, and holidays.
  • Prior retail sales experience or customer-focused experience.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items repetitively.
  • Ability to work extended periods of time standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

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