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Customer Experience Specialist

2 weeks ago

Fort Walton Beach, Florida, United States T-Mobile Full time
T-Mobile's Mission

At T-Mobile, we are passionate about providing exceptional customer experiences and building lasting relationships with our customers. As a Customer Experience Specialist, you will play a key role in achieving this mission by engaging with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.

Key Responsibilities
  • Proactively engage with customers to understand their needs and preferences.
  • Use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
  • Deepen relationships with customers and ensure their satisfaction.