Care Management Assistant

6 days ago


North Wilkesboro, North Carolina, United States Vaya Health Full time
Job Description

Location: Remote - North Carolina or within 40 miles of the NC border.

Job Type: Full-time

About the Role:

We are seeking a skilled and compassionate Care Management Assistant to join our team at Vaya Health. As a key member of our care management team, you will play a vital role in supporting care managers in delivering tailored care management services to our members.

Responsibilities:

  • Perform general outreach, engagement, and follow-up with members
  • Coordinate services/appointments, such as appointment/wellness reminders and arranging transportation
  • Engage in health promotion activities, including education on chronic conditions, self-management skills, and self-help recovery resources
  • Share information with care managers and other members of the care team on member circumstances
  • Provide and track referrals, and assist in obtaining and maintaining community-based resources and social support services
  • Participate in case conferences
  • Support care managers in assessing and addressing unmet health-related resource needs

Requirements:

  • High school diploma or GED required
  • Must be at least 18 years old and trained in Tailored Care Management
  • One of the following qualifications: lived experience with an I/DD or TBI, Certified Peer Support Specialist, parent/guardian of an individual with an I/DD or TBI, or two years of paid experience performing similar functions and one year of experience working directly with the Tailored Care Management eligible population

Salary: $45,000 - $60,000 per annum, depending on qualifications and experience


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