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Insurance Customer Service Representative
1 month ago
- Provide exceptional customer service by answering inquiries and resolving issues.
- Process insurance policy changes and updates.
- Handle incoming and outgoing phone calls.
- Maintain accurate and organized customer files.
- Prepare and process insurance quotes and applications.
- Collaborate with team members to achieve office goals.
- Promote and cross sell insurance products and services.
- Handle policy renewals and cancellations.
- Assist with claims processing and follow up.
- Adhere to company policies and procedures.
- Stay updated on insurance industry trends and regulations.
- Attend training sessions and meetings as required.
- Contribute to a positive and collaborative work environment.
