Quality Assurance Director for Technology

6 days ago


Culver City, California, United States Motorola Solutions Full time
Key Responsibilities:
  • Leadership and Strategy:
    • Develop and implement a comprehensive QA strategy for hardware and software products.
    • Lead, mentor, and manage a team of QA professionals, fostering a culture of continuous improvement and excellence.
    • Drive the adoption of new QA methodologies, tools, and technologies to enhance testing efficiency and effectiveness.
  • Process Management:
    • Establish, monitor, and optimize QA processes, ensuring they are robust, scalable, and capable of supporting the company's growth.
    • Define and enforce quality standards, guidelines, and best practices across the product development lifecycle.
    • Collaborate with engineering and product teams to integrate QA processes into development workflows, ensuring timely delivery of high-quality products.
  • Quality Assurance for Hardware and Software:
    • Oversee the testing and validation of hardware products, including functional, performance, reliability, and environmental testing.
    • Manage software QA activities, including manual and automated testing, regression testing, and continuous integration/continuous deployment (CI/CD) pipelines.
    • Ensure thorough documentation and reporting of test results, issues, and resolutions.
  • Risk Management:
    • Identify and mitigate quality risks throughout the product lifecycle, proactively addressing potential issues before they impact customers.
    • Lead root cause analysis and corrective action processes for product defects and failures, driving long-term solutions.
  • Cross-functional Collaboration:
    • Work closely with product management to understand customer requirements and translate them into actionable QA plans.
    • Partner with engineering teams to ensure seamless integration of QA processes and tools into development environments.
    • Collaborate with operations and support teams to address quality issues in the field and continuously improve product performance.
  • Reporting and Analytics:
    • Develop and maintain QA metrics and dashboards to provide visibility into product quality and testing progress.
    • Present quality reports and insights to executive leadership, highlighting areas for improvement and strategic recommendations.
Qualifications:
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in quality assurance, with at least 3 years in a leadership role managing teams in a technology company.
  • Proven experience in QA for both hardware and software products.
  • Strong understanding of QA methodologies, tools, and best practices, including automation and CI/CD.
  • Excellent leadership, communication, and collaboration skills, with the ability to influence cross-functional teams.
  • Analytical mindset with a focus on data-driven decision-making and continuous improvement.
  • Experience with regulatory compliance and industry standards is a plus.


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