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Leading HVAC Operations Manager
1 week ago
Overview
F.H. Furr, a legacy in the residential home services business, seeks an experienced HVAC Operations Leader to drive revenue performance and excellence across our extensive network in Northern Virginia, Southern Maryland, and Delaware.
About Us: As a high-culture, fast-growing leader in residential home services, we cover a vast territory with headquarters in Manassas, VA, and 9 additional offices from Virginia Beach to Georgetown, DE, and Glen Burnie, MD.
Responsibilities:
Leadership Excellence: Oversee and lead a team of HVAC technicians to ensure high-quality service delivery, driving a culture of excellence, accountability, and continuous improvement.
Revenue Performance: Develop and implement strategies to drive revenue growth in the HVAC division, collaborating with sales and marketing teams to identify new business opportunities and optimize existing customer relationships.
Operational Optimization: Collaborate with other departments to optimize operations and enhance customer satisfaction, streamlining processes and procedures to improve efficiency and reduce costs.
Technical Expertise: Provide technical expertise and guidance to team members, staying abreast of industry trends, advancements, and best practices to ensure the team delivers cutting-edge HVAC services.
Customer Satisfaction: Focus on customer satisfaction by ensuring service quality and addressing customer concerns, fostering a customer-centric approach within the team.
Team Development: Foster a positive and inclusive team culture, providing mentorship and training to team members to enhance their skills and contribute to their professional growth.
Qualifications:
- Proven experience in residential HVAC management, with a track record of driving revenue performance.
- Strong leadership and communication skills.
- HVAC certification and in-depth knowledge of industry best practices.
- Ability to thrive in a fast-paced, dynamic environment.
Benefits:
- Competitive compensation.
- Comprehensive health, dental, vision insurance.
- 401(k) retirement plan with generous company match.
- Career advancement opportunities in a rapidly growing company.