Store Associate
2 weeks ago
Job Description
\We are seeking a Customer Service Representative to join our team at Finish Line. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience and resolving customer complaints in a timely and professional manner.
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About the Role
\The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to remain calm and composed in a fast-paced environment. As a Customer Service Representative, you will be responsible for:
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- Providing exceptional customer service by answering questions, offering product recommendations, and resolving issues in a timely manner\
- Processing returns and exchanges accurately and efficiently\
- Resolving customer complaints in a timely and professional manner\
- Collaborating with other teams to resolve customer issues and improve overall customer experience\
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Key Skills and Qualifications
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- High school diploma or equivalent required\
- 1-2 years of customer service experience\
- Excellent communication and interpersonal skills\
- Ability to remain calm and composed in a fast-paced environment\
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What We Offer
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- Estimated salary: $35,000 - $50,000 per year\
- A comprehensive benefits package, including medical, dental, and vision insurance\
- Flexible scheduling and paid time off\
- Opportunities for advancement and professional growth\
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How to Apply
\If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information].
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