Merchandise Associate
2 weeks ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Maintain a clean and organized store environment by adhering to all visual merchandising standards and participating in regular store recoveries.
- Process customer purchases and returns accurately and efficiently, while also promoting credit and loyalty programs.
- Support the sales floor team by assisting with merchandise processing, restocking, and maintaining a high level of product knowledge.
- Participate in safety awareness and maintain a safe environment for customers and colleagues.
- Excellent customer service skills and a strong ability to work in a fast-paced environment.
- Ability to work a flexible schedule to support business needs, including evenings and weekends.
- Strong communication and organizational skills, with attention to detail and the ability to multitask.
- Ability to lift heavy objects with or without reasonable accommodation.
- Previous retail customer experience preferred.
As a Merchandise Associate at HomeGoods, you will be eligible for a range of benefits, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for additional benefits, including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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