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Assistant Manager

2 months ago

Medina, Ohio, United States Caribou Coffee Operating Company, Inc. Full time
Job Summary

The Assistant General Manager (AGM) is a key leadership role at Caribou Coffee Operating Company, Inc. This position is responsible for developing future leaders and driving business growth. The AGM will work closely with the General Manager to run the store, motivate the team, and create a positive customer experience.

Key Responsibilities
  • Leadership and Development: Develop and implement strategies to grow and develop team members, with a focus on leadership skills and business acumen.
  • Store Operations: Oversee daily store operations, including customer service, sales, and inventory management.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, with a focus on finding sustainable solutions.
  • Communication: Communicate effectively with the General Manager, team members, and customers to ensure a positive and productive work environment.
  • Business Acumen: Develop a deep understanding of the business, including financials, sales, and customer trends.
Requirements
  • Experience: 1-3 years of prior restaurant or retail experience, with a strong customer service commitment and orientation.
  • Education: High school diploma or GED equivalent.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop team members.
  • Physical Demands: The physical demands for this position include standing, walking, and lifting up to 50 pounds, with the ability to work in a fast-paced environment.
What We Offer

Caribou Coffee Operating Company, Inc. offers a competitive compensation package, including a salary, benefits, and opportunities for professional growth and development.