Operations Director
3 weeks ago
The Retail Store Manager role at Goodwill Industries of Michiana - Northwest is ideal for a driven leader who excels at optimizing store operations and enhancing customer experience. This position involves managing the overall store operations, ensuring both operational efficiency and high-quality customer service.
About the Role
We are seeking a seasoned retail professional with a proven track record of improving systems, driving efficiency, and analyzing workflows. As a Store Manager, you will be responsible for leading a team of associates, setting clear goals, and maintaining high standards to align with company objectives and deliver exceptional customer service.
Key Responsibilities
- Optimize Operations: Identify inefficiencies, recommend improvements, and implement strategies to boost productivity, sales, and customer satisfaction using data-driven decisions.
- Lead with Purpose: Manage and coach a team of associates, set clear goals, and maintain high standards to align with company objectives and deliver exceptional customer service.
- Leverage Data: Analyze store performance data to guide decisions that improve sales, efficiency, and customer experience.
- Drive Continuous Improvement: Refine processes, reduce waste, and implement best practices to enhance store operations.
- Proven experience managing retail operations, with a strong focus on improving systems and driving efficiency.
- Skilled in using data to identify trends, performance gaps, and areas for operational improvement.
- Strong problem-solving skills, with a track record of implementing creative and practical solutions.
- A detail-oriented leader who can manage complex workflows, track metrics, and keep things running smoothly.
Goodwill Industries of Michiana - Northwest offers a competitive salary of $55,000 yearly for this challenging and rewarding opportunity.
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