Medical Support Professional

7 days ago

West Salem, Ohio, United States Third Street Community Clinic Inc Full time

At Third Street Community Clinic Inc, we are seeking a highly organized and detail-oriented individual to join our team as a Medical Assistant. This role is critical in providing optimal patient care in a care team environment. You will work closely with medical health providers to establish rapport with patients through connection and provision of excellent patient experience.

Key Responsibilities:

  • Commitment to the mission, vision, and values of our organization.
  • Takes personal responsibility to promote health equity and provide care without judgment.
  • Responds to patient requests as appropriate and competently utilizes the electronic health record.
  • Routes patient communication through appropriate channels as per organizational policy.
  • Promotes technology to ensure patient satisfaction, collaboration, and continuity of care.
  • Requires a high level of discretion related to privacy and confidentiality.
  • Endeavors to provide adequate notice of time away from work.
  • Welcome, screen, and care for patients efficiently.
  • Identifies patient needs and communicates those needs to the provider in preparation for the exam.
  • Obtains vital signs and specimens for testing as per organizational protocol and professional training.
  • Assesses patient's physical and cognitive capabilities and provides assistance as indicated.
  • Assists providers within office procedures which may include women's health exams, suturing, lesion removals with biopsy, use of sterile field, cryotherapy, chemical cautery, and others.
  • Performs point of care testing which may include EKG, urine drug screens, hemoglobin A1C, urine pregnancy test, and stool hemoccult.
  • Provides medically accurate patient education as directed by the provider.
  • Initiates referrals, schedules appointments, and documents all activity in the electronic health record according to organizational policy.
  • Documents correspondence and test results in the medical record with respect to patient confidentiality according to organizational policy.
  • Responsible for adherence to medication management protocols.
  • Maintains the safety and orderly working environment of the medication room and medical supply rooms.
  • Takes responsibility for maintaining a safe and orderly working environment.
  • Closely monitors medical equipment and instruments.
  • Responsible for restocking supplies as indicated.
  • Assists in the training and orientation of new team members.
  • Serves as a positive role model for all health center staff.

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