Banquet Houseperson

The Banquet Houseman is responsible for setting up and breaking down banquet rooms, ensuring they are clean and properly arranged according to event specifications. This role involves moving furniture, setting up equipment, maintaining cleanliness, and assisting with any additional tasks required to ensure successful events.

• Event Setup: Arrange tables, chairs, stages, dance floors, and other furniture according to the event layout or banquet event order (BEO). Set up audio-visual equipment, including microphones, projectors, and speakers, as needed. Place linens, tableware, centerpieces, and other decorations on tables as per event requirements. Ensure that all setup is completed on time and according to the specifications provided by the event organizer or management.
• Event Breakdown: Remove furniture, equipment, and decorations after events and return them to their designated storage areas. Clean up event spaces, including sweeping, mopping, and disposing of trash. Ensure that all equipment is properly stored and maintained after use. Reset rooms for upcoming events as required.
• Maintenance and Cleanliness: Maintain cleanliness and orderliness of banquet and storage areas at all times. Inspect event spaces before and after events to ensure cleanliness and readiness. Report any maintenance issues or damages to the Banquet Manager or maintenance department. Ensure that all equipment, such as audio-visual gear and furniture, is in good working condition.
• Customer Service: Assist guests and event organizers with any special requests or last-minute changes during events. Respond promptly and courteously to any guest inquiries or concerns. Work collaboratively with other banquet and event staff to ensure a seamless and positive guest experience.
• Safety and Compliance: Follow all safety procedures and guidelines when moving furniture, setting up equipment, and handling materials. Ensure that all setups comply with fire safety and building codes, such as keeping exits clear and maintaining appropriate aisle widths. Report any unsafe conditions or incidents to the Banquet Manager immediately.
• Inventory Management: Assist with the inventory of banquet supplies, including linens, tableware, and decorations. Notify management when supplies are running low or need to be replaced. Help keep storage areas organized and inventory items easily accessible.
• Additional Duties: Assist with other tasks as needed, such as running errands, delivering materials to different departments, or helping with other hotel or venue operations. Participate in team meetings and training sessions as required. Provide input on improving setup efficiency or enhancing the guest experience.

• Previous experience in a similar role or in hospitality/event services is preferred but not required.
• Ability to lift and move heavy furniture and equipment (up to 50 lbs) regularly.
• Strong attention to detail and ability to follow instructions accurately.
• Good communication and interpersonal skills.
• Ability to work independently as well as part of a team.
• Flexibility to work varied shifts, including early mornings, late nights, weekends, and holidays.

The Banquet Houseman typically works in a fast-paced, physically demanding environment that involves frequent lifting, bending, and standing. The role may require working long hours, especially during peak event seasons, and may involve exposure to different weather conditions when setting up outdoor events.

This job description provides an overview of the typical duties and requirements for a Banquet Houseman, but it can be customized to fit the specific needs of the venue or employer.