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Specimen Processor
2 months ago
About the Role
The Specimen Processor is a key member of our laboratory team at Exact Sciences, responsible for ensuring the accurate receipt, preparation, and storage of medical specimens. This technical position requires excellent customer service, attention to detail, and organizational skills.
Key Responsibilities
- Accurately accession and data enter incoming specimens into our Laboratory Information System (LIS).
- Review requisitions for completeness and ensure proper collection, identification, labeling, and specimen integrity by following laboratory procedures.
- Maintain detailed records of specimen rejection and problem logs.
- Triage specimens to the appropriate department.
- Contact external pathology laboratories to acquire necessary patient samples for test orders, as needed.
- Assist with specimen shipping coordination and communicate testing status and non-conformance to collection sites, as needed.
- Work with collection sites to resolve communication problems, as needed.
- Obtain necessary clinical information for quality control and billing purposes; interact with billing services to ensure necessary information is provided.
- Engage with ordering physician offices, patients, and payors to verify coverage and obtain preauthorization for testing, as needed.
- Follow up on issued final reports and the return of any related patient testing samples to their originating laboratory.
- Maintain patient privacy and adhere to applicable HIPAA regulations.
- Assist in daily lab functions and responsibilities, performing general laboratory duties expected of maintaining a CLIA-certified laboratory, including quality control activities.
- Strong human relations, communication, and organizational skills.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company's Quality Management System policies and procedures.
- Regular and reliable attendance.
- Ability to work designated schedule.
- Ability to work overtime as needed.
- Ability to work on a computer and phone simultaneously.
Requirements
- High School Diploma or General Education Degree (GED).
- Demonstrated ability to communicate effectively with healthcare and research professionals.
- Authorization to work in the United States without sponsorship.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Preferred Qualifications
- Associates Degree in a biological science field.
- Experience with handling medical specimens.
