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Membership Sales Associate

2 months ago

Lynn, Massachusetts, United States Snap Fitness Full time

Job Summary:

Snap Fitness is seeking a highly motivated and results-driven Sales and Service Coordinator to join our team. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and promoting a positive member experience.

Key Responsibilities:

  • Sales and Revenue Growth: Meet and exceed sales targets by effectively promoting membership sales and personal training services to potential clients.
  • Customer Service: Provide exceptional service to members, responding to their needs and concerns in a timely and professional manner.
  • Member Engagement: Develop and implement strategies to increase member retention and satisfaction, including regular communication and engagement initiatives.
  • Marketing and Outreach: Assist in the development and execution of marketing campaigns to promote the club and drive new membership sales.
  • Facility Maintenance: Ensure that the facility is clean, well-maintained, and meets company standards.
  • Team Collaboration: Work closely with the sales and service team to achieve sales and service goals, and contribute to a positive and supportive team environment.

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with members, colleagues, and management.
  • Sales and Customer Service Experience: Previous experience in sales and customer service, with a proven track record of meeting or exceeding sales targets.
  • Team Player: A positive and supportive team player with a strong work ethic and a commitment to excellence.
  • Attention to Detail: Strong attention to detail, with the ability to accurately maintain records and data.
  • Coaching and Training: Ability to instruct others on sales and service techniques, and provide coaching and feedback to team members.