Computer Hardware Specialist

6 days ago


Kinston, North Carolina, United States TEKsystems Full time
Job Title: Desktop Support Technician

We are seeking an experienced desktop support technician to join our team in Kinston, NC. This long-term contract position will involve providing technical support for a major healthcare organization, focusing on break/fix tickets and service requests.

Main responsibilities include:

  • Resolving PC, printer, and peripheral device issues;
  • Supporting application installations and troubleshooting software problems;
  • Configuring and maintaining desktop hardware and software environments;
  • Providing remote support using Bomgar and other tools;

The ideal candidate will have a strong customer service background, intermediate-level technical skills, and experience working with ServiceNow ticketing systems. Familiarity with Vocera, Empravada Badge Access, and VDI is a plus.

About the Role:

This opportunity offers a competitive salary of $65,000 - $85,000 per year, commensurate with experience. Our client values diversity and inclusion and is an equal opportunity employer.

The company culture emphasizes teamwork, innovation, and customer satisfaction. As a member of this team, you will contribute to delivering high-quality services and supporting business growth.



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