Technical Support Specialist
7 days ago
At Permobil, we're seeking a skilled Technical Support Representative - Technician to join our team in Lebanon, TN. As a key member of our Customer Experience department, you'll play a vital role in ensuring customer satisfaction by providing expert guidance on troubleshooting and technical product issues.
Key Responsibilities:- Provide technical support to customers via phone, email, and fax, resolving issues related to product modification, maintenance, repairs, and parts orders.
- Establish trusted professional relationships with our provider network, end-users, and co-workers.
- Record customer contacts and pertinent data into our management information system.
- Process phone, fax, and email orders and price quote requests for parts, and enter and process return shipments from customers.
- Identify and resolve potential ordering problems, ensuring timely and accurate product delivery and repair.
- Perform other miscellaneous job-related duties as assigned.
We're a global leader in advanced rehabilitation technology, passionate about improving the lives of our users through state-of-the-art healthcare solutions. As a Technical Support Representative - Technician, you'll be part of a collaborative and innovative team that's dedicated to making a difference.
At Permobil, we value our employees' contributions and offer a dynamic work environment that promotes continuous improvement and safety. If you're passionate about technical support and customer service, and you're looking for a challenging and rewarding role, we encourage you to apply.
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Technical Support Manager
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Lebanon, Tennessee, United States Permobil Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Manager to lead our Power technical support and parts center. This pivotal role focuses on delivering exceptional customer support, managing technical service quality, and improving operational efficiencies.Key ResponsibilitiesManage and oversee the daily operations of the call...
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Technical Support Specialist
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Lebanon, Tennessee, United States Permobil Full timeTechnical Support Representative - TechnicianRole OverviewWe are seeking a highly skilled Technical Support Representative - Technician to join our team in Lebanon, TN. As a key member of our Customer Experience department, you will be responsible for providing exceptional customer support and technical expertise to our customers and partners.Key...
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Technical Support Specialist
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Lebanon, Tennessee, United States Permobil Full timeJob SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Permobil. As a key member of our customer support team, you will be responsible for providing expert guidance and assistance to our customers, ensuring their satisfaction and resolving any technical issues they may encounter.Key ResponsibilitiesProvide technical...
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Technical Support Specialist
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Lebanon, Tennessee, United States Permobil Full timeTechnical Support Representative - TechnicianThe Technical Support Representative - Technician plays a vital role in ensuring customer satisfaction by providing expert guidance in troubleshooting and resolving technical issues related to product modification, maintenance, repairs, and parts orders.As a key member of our Customer Experience department in...
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Technical Support Representative
1 week ago
Lebanon, Tennessee, United States Permobil Full timeJob Title: Technical Support RepresentativePermobil is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing expert guidance and support to customers regarding product modification, maintenance, repairs, and parts orders.Key Responsibilities:Provide technical...
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Technical Support Representative
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Lebanon, Tennessee, United States Permobil Full timeJob Title: Technical Support RepresentativePermobil is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing expert guidance to customers on product modification, maintenance, repairs, and parts orders.Key Responsibilities:Provide technical support to customers...
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Lebanon, Tennessee, United States Permobil Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Manager to lead our Power technical support and parts center. As a key member of our team, you will be responsible for delivering exceptional customer support, managing technical service quality, and improving operational efficiencies.Key ResponsibilitiesManage and Oversee Call...
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