Customer Experience Associate
6 days ago
**About Target:**
We are an iconic American retailer with a passion for helping all families discover the joy of everyday life. With over 400,000 team members worldwide, we strive to create meaningful experiences that build skills and foster growth. As a Fortune 50 company, we prioritize relationships, fuel talent development, and succeed as one cohesive team.
**Salary:** $16.75 USD per hour (Starting Hourly Rate / Salario por Hora Inicial)
**Job Description:
Our Guest Advocates Make a DifferenceWe're looking for empathetic and energetic individuals who thrive in fast-paced environments and enjoy making a positive impact on our guests' lives. As a Guest Advocate, you'll be the face of our brand, delivering exceptional service and creating unforgettable experiences. Your dedication will help us exceed guest expectations and drive loyalty through engaging interactions and seamless solutions.
- Create Welcoming Experiences: Demonstrate a service culture that prioritizes guest satisfaction by delivering our high standard of service.
- Anticipate and Meet Needs: Observe body language and verbal cues to tailor your approach and engage with guests in a genuine way.
- Solve Issues and Improve Experiences: Be knowledgeable about tools, products, and services available in the store to resolve guest concerns and improve their experience.
- Thank and Appreciate Guests: Express gratitude to guests in a sincere manner, letting them know we appreciate their business.
**Required Skills and Qualifications:*
- Effective Communication: Possess excellent communication skills, using positive language and being attentive to guests' needs.
- Welcoming Attitude: Display a helpful attitude toward guests and other team members.
- Attention to Detail: Maintain attention to detail while multitasking and working efficiently to minimize guest wait times.
- Technology Savvy: Familiarize yourself with handheld scanners, technology equipment, and multiple frequency devices as directed.
**Benefits:**
As a valued member of our team, you'll enjoy competitive benefits, including flexible work schedules, opportunities for growth and development, and a comprehensive compensation package. We believe in investing in our team members' well-being and success, providing resources to support your physical, emotional, and financial health.
**Why Work at Target?**
We're committed to creating a work environment that's inclusive, supportive, and empowering. Our diverse teams share a passion for delivering exceptional service and driving innovation. Join us and become part of a community that values collaboration, creativity, and continuous learning.
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