Velocity Specialist

2 weeks ago


Horsham, Pennsylvania, United States NextGen Healthcare Full time
About the Role

We are seeking a highly skilled Velocity Specialist to join our team at NextGen Healthcare. As a Velocity Specialist, you will play a critical role in assisting clients in meeting their organizational goals and objectives.

Key Responsibilities
  • Work closely with project and client teams to support Professional Services account implementation strategy and service plan development.
  • Provide consulting services, including best practice processes and workflows, and configuration regarding NextGen solutions to clients in various locations.
  • Conduct and document Discovery for new implementations, used to determine client-specific configurations and workflows.
  • Build, configure, maintain, and edit best practice workflows to meet specific client needs.
  • Document identified gaps in product functionality using standardized processes.
  • Document all client interactions using standardized processes.
  • Responsible for Go-Live support and adoption of the company's products; onsite or remotely activate clients new EHR applications with Go-Live support, issue resolution, and end-user adoption of the company's products.
  • Contribute to service solution development efforts that best address client needs.
  • Maintain subject matter expertise to complete assigned work.
Requirements
  • Experience working with healthcare-oriented clients and projects.
  • NextGen NCP Certification within 6 months of employment.
  • Alternate assessments or certifications for roles that do not have NCP alignment.
  • Maintain and renew certification.
Preferred Qualifications
  • 1+ years' working in consulting and/or supporting a professional services organization.
  • 1+ years' direct implementation experience with ambulatory health information systems.
About NextGen Healthcare

Our Vision: Better healthcare outcomes. Our Mission: Advancing ambulatory care with innovations for healthier communities. Our Culture: We work together to innovate and grow for our clients.

We live our values because in our world, what you achieve is second to how you achieve it. Our commitment: Our solutions help empower patients to take control of their health to improve outcomes and increase loyalty. We enable clinicians to be more productive and engaged. We are devoted to driving predictable financial outcomes and ensuring frictionless interoperability to promote more seamless information exchanges. By providing insights to identify gaps and manage risks, we strive to better coordinate care.


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