Gaming Analyst with Danish Language Expert

Job Title: Gaming Analyst with Danish Language Expert

Company: David Kennedy Recruitment

Location: Remote

Job Type: Full-time

Salary: Competitive

About the Role:

We are seeking a highly skilled Gaming Analyst with Danish language expertise to join our team. As a Gaming Analyst, you will be responsible for analyzing risk scoring reports to identify potential addictive behavior and providing support to at-risk players in accordance with internal policies and procedures.

Key Responsibilities:

• Analyze risk scoring reports: Identify potential addictive behavior and provide support to at-risk players.
• Monitor escalated player registrations: Prevent and avoid underage gambling.
• Track and assess escalated self-excluded players: Manage refunds for eligible players.
• Review follow-up case reports: Daily, weekly, and monthly basis.
• Escalate complex cases: Recommend to senior management for effective player protection.
• Apply a solution-focused approach: Assist vulnerable players.
• Recommend changes and improvements: Responsible Gaming operational activities and processes.
• Collaborate with the Responsible Gaming Management team: Promote Responsible Gaming awareness and deliver necessary training.

Requirements:

• Native or fluent Danish speaker: Strong English proficiency in both written and spoken forms.
• Keen interest in addiction psychology: Knowledge of regulatory and compliance standards.
• Effective listening skills: Empathy and ability to understand others.
• Willingness to learn and improve business operations: Positive mindset and flexibility.
• Strong teamwork abilities: Analytical thinking with excellent attention to detail.
• Capability to work effectively: Fast-paced dynamic environment.

What We Offer:

• Private health insurance:
• Free breakfast and lunch:
• Wellness allowance:
• Birthday leave:
• Company and team building events:
• Relocation package: Malta, including flight and 2 weeks of accommodation.