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Customer Service Associate

2 months ago

Mequon, United States Elite Sports Clubs Full time
Position Overview

Elite Sports Clubs is actively seeking dedicated individuals for the role of Front Desk Receptionist. This position is available for both part-time and full-time candidates.

Core Responsibilities

The Front Desk Receptionist will play a crucial role in delivering exceptional customer service. Key responsibilities include:

  • Welcoming Guests: Greet members and visitors with a warm and friendly demeanor.
  • Account Management: Maintain and manage member accounts with accuracy.
  • Product Knowledge: Possess comprehensive knowledge of Elite Sports Clubs’ offerings to assist members effectively.
  • Transaction Processing: Handle transactions efficiently and accurately.
  • Professional Communication: Manage phone calls and inquiries with professionalism.
Ideal Candidate

The successful candidate will be someone who is:

  • Customer-Focused: Committed to providing high-quality service.
  • Team-Oriented: Values collaboration and teamwork.
  • Detail-Oriented: Pays attention to detail in all tasks.

If you are passionate about customer service and embody the values of professionalism, ownership, teamwork, quality, and celebration, this role may be an excellent match for you.