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Senior HVAC Service Technician

2 months ago

Raleigh, North Carolina, United States MCI - Mechanical Contractors LLC Full time
About MCI - Mechanical Contractors LLC

MCI is a leading provider of comprehensive building design and solutions across North and South Carolina. With offices in Charlotte and Raleigh, NC, we are seeking a skilled HVAC technician to join our team and support our growth.

Key Responsibilities:
  • Technical Expertise: Lead repair calls on advanced commercial and industrial HVAC equipment, showcasing your in-depth knowledge and skills.
  • Customer Relations: Serve as the direct point of contact for customers, providing top-notch service and building long-term relationships.
  • Innovative Solutions: Diagnose and troubleshoot complex HVAC systems, offering creative solutions to meet customer needs.
  • Quality Assurance: Ensure all repairs and installations meet MCI's high quality and safety standards.
  • Training and Mentorship: Provide guidance and mentorship to junior technicians, fostering a culture of learning and development.
Essential Functions:
  • Perform start-up and commissioning of new commercial HVAC equipment, ensuring optimal performance.
  • Conduct preventative maintenance, site surveys, and replacement modifications, tailoring solutions to customer specifications.
  • Respond to emergency maintenance requests, including after-hours service, overtime, and on-call rotation work.
  • Complete work orders, warranty claims, and other administrative tasks, maintaining accurate documentation.
  • Collaborate with sales and engineering teams to provide comprehensive solutions and support business development.
Qualifications:
  • 5+ years of experience in commercial HVAC service.
  • Strong technical knowledge of HVAC systems, controls, and electricity.
  • Ability to read and interpret electrical schematics and technical documents.
  • Excellent troubleshooting and problem-solving skills.
  • Valid driver's license and clean driving record.
MCI Career Benefits:
  • Comprehensive Medical, Dental, and Vision Benefits.
  • A generous PTO plan based on years of service (30-day cap), and paid holidays.
  • Short- and Long-Term Disability.
  • Individual and partner life insurance.
  • 401k program with an absurd company match.
  • Employee Stock Ownership Program (ESOP).