Operations Manager

2 days ago

Klamath Falls, Oregon, United States KLAMATH BASIN BEHAVIORAL HEALTH Full time
About Klamath Basin Behavioral Health

We are a leading provider of mental health services in Southern Oregon, committed to delivering high-quality care to our community.

Job Summary

We are seeking an experienced Supervisor to join our team at Klamath Basin Behavioral Health. As a key member of our leadership team, you will play a crucial role in ensuring the delivery of exceptional patient care and support to our staff.

Responsibilities
  • Maintain a 20% clinical caseload, depending on duties
  • Ensure access, quality, and effectiveness for a KBBH program component or specialty
  • Make day-to-day workload and workflow decisions
  • Provide direct clinical support to KBBH clinicians through live supervision, consultation, education, co-therapy, targeted clinical interventions, and function as the Program Manager's designee for back-up individual or group supervision
  • Ensure timely reporting and routine paperwork for the areas of responsibility to our contractors and QI committees
  • Take a lead role in Quality Improvement
  • Multi-Stage approvals - Review and approve clinical documentation, to include approval of assessments and other documentation
  • Complete purchase approvals
  • Manage the walk-in clinic and work closely with Care Navigators and front desk staff to coordinate clinic needs and schedule
  • Work closely with the Clinical Manager to develop employee Performance Appraisals, Performance Goals, and Training Plans
  • Assists agency staff members through individual and group supervision in analyzing case problems and in improving their diagnostic and helping skills
  • Reviews case records and evaluates performance of staff members and recommend indicated action
  • Participates in developing and implementing agency administrative policy
  • Counsels clients individually or in groups on planned or experimental basis and in emergencies
  • Trains new employees
  • Provides in-service training for experienced workers in areas such as new policies, procedures, and regulations
  • Represents agency in community or in interagency meetings
  • Conducts or directs staff development programs
  • Processes employee timecards by the required time frame
  • Ensures timely completion of employee status change and/or payroll change forms
Requirements
  • A valid Oregon driver's license and insurable driving record
  • Personal automobile insurance if clients are transported or any agency business is conducted by the employee using their personal vehicle
  • Meet the requirements to become MHACBO QMHP Certified (if unlicensed)
What We Offer
  • An estimated salary range of $64,690.58 - $97,035.87 per year
  • A comprehensive benefits package including medical, dental, vision, and 403(b) retirement plan
  • Paid vacation and wellness days, life insurance, disability insurance, flexible spending account (FSA), health savings account (HSA), employee discounts, employee assistance program (EAP), and wellness program
  • Tuition reimbursement program and opportunities for professional growth and development
Working at Klamath Basin Behavioral Health

We celebrate diversity and are committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, or veteran's status.

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