Senior Systems Engineer
4 weeks ago
We are seeking a Senior Systems Engineer to join our team at ProSearch. This role will involve planning, establishing, and managing information technology projects, as well as serving as a liaison between the business and technical aspects of assigned projects.
Duties and Responsibilities:
- Provide technical support, identifying, investigating, and resolving users' problems with computer software and hardware.
- Apply knowledge of computer software, hardware, and procedures to solve problems.
- Collaborate with other team members to research and resolve problems.
- Collaborate with systems and network administrators to explain errors and/or recommend modifications to systems and networks.
- Arrange service by software or hardware vendors to repair or replace defective products.
- Maintain knowledge of technology innovations and trends.
- Perform other related duties as needed and assigned.
Required Skills and Abilities:
- Excellent with Microsoft Office Teams & Microsoft Suite or related software.
- Excellent interpersonal and customer service skills.
- Ability to explain technical issues to technical and nontechnical team members.
- Strong analytical and problem-solving skills.
- Superior understanding of computer and networking hardware and software systems.
- Excellent time management skills.
- Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software.
- Proactive research and resolution of issues.
- Must have the ability to handle confidential matters sensitively and appropriately.
- Service oriented with a strong ability to interact with individuals at all levels within and outside of the organization.
Education and Experience:
- Bachelor's degree in Computer Science or related field or equivalent experience required.
- At least four years of related experience required.
ProSearch is a full-service staffing and contracting firm specializing in information technology, accounting and finance, sales and marketing, customer service, human resource and office support. We strive to develop true partnerships with client companies and candidates to fully understand and satisfy their employment needs.
We are proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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