Deli Chef

2 months ago


Oconomowoc, Wisconsin, United States Sendik's Food Markets Full time
About Sendik's Food Markets

Sendik's Food Markets is a rapidly growing organization that values customer-oriented service and a fast-paced environment. As a family-owned business, we strive to provide our customers with the best grocery shopping experience possible.

Job Summary

The Deli Chef will be responsible for modeling and promoting Sendik's culture by consistently providing exceptional service to our guests. The main responsibility of the Deli Chef is to carry out custom catering orders for special events, prepare all Deli cold case and hot case items, as well as, soups, entrees, based on the daily production schedule.

Key Responsibilities
  • Serve customers in the Deli Department while modeling Sendik's culture and providing exceptional customer service, which includes greeting, engaging, delighting, and thanking every guest for their business.
  • Provide consistent, timely, and friendly customer service when answering questions, making suggestions, and resolving complaints.
  • Carry out custom catering orders for special events such as weddings, birthdays, and holidays, per customer request.
  • Cook items from scratch according to company recipes, employing creativity and coming up with innovative ideas when appropriate.
  • Cook all items for the deli cold case and hot bar, including packaged foods, entrees, salads, and soups, while adhering to and following company recipes.
  • Observe and evaluate trends to determine the type and quantity of food to produce.
  • Provide and support daily production lists for the Deli Department as needed.
  • Lead special event stations (ex. Fish Fry), including Sendik's and customer events.
  • Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized.
  • Maintain and update weekly reports (purchasing, sanitation, and inventory).
  • Ability to assist the Deli Manager with ordering inventory based on reports (shrink, overage, expired, etc.).
  • Ability to coach and train associates new to the Deli Department.
  • Create attractive Deli Department displays and end caps based on specific sales for the week.
  • Communicate with Deli Manager in regards to department conditions and other concerns as needed.
  • Ensure the kitchen is clean, organized, and ready each day.
  • Operate, maintain, and clean deli equipment including knives, ovens, fryers, dishwashers, coolers, and slicers.
  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures.
  • Assist with all other Deli Department duties as needed.
Requirements
  • Must be a minimum of 18 years of age due to required operation of Deli equipment.
  • Prior experience with food handling and cooking, preferably in a grocery setting, as well as, leadership experience is required.
  • Ability to successfully coach, train, develop, and motivate a team.
  • Ability to provide clear direction and delegate responsibilities to a team after determining department needs.
  • Strong knowledge of local and state health, sanitation, and safety regulations.
  • Ability to quickly adapt to changing conditions, priorities, and circumstances.
  • Excellent communication, organizational, and planning skills.
  • Ability to problem solve and make independent decisions regarding department needs and priorities.
  • Strong verbal and written communication skills.
  • Strong sense of urgency, time management, prioritization, and multitasking skills.
  • Strong computer skills, working knowledge in Microsoft Office product suite and Google Products.
  • Ability to accommodate a fluctuating schedule, including evening, weekend, and holiday shifts.
  • Ability to stand, walk, lift, bend, push/pull for extended periods of time.
  • Ability to lift up to 50 pounds.