AV Installation and Maintenance Specialist
2 weeks ago
The AV Installation and Maintenance Technician is a critical role responsible for ensuring the smooth operation of audio-visual systems in all TC Restaurant Group venues. This highly detail-oriented individual will be responsible for installing, repairing, and maintaining audio, visual, atmospheric, and lighting elements, as well as supporting the day-to-day maintenance needs for sound, lights, video, atmospheric, and backline equipment.
Key Responsibilities:
- Install and maintain light, sound, and atmospheric equipment
- Communicate with the Production Director regarding equipment issues
- Act as the primary point of contact for onsite equipment maintenance
- Communicate repair and offsite maintenance with HWP
- Communicate with the Production Director regarding incorrect usage of all gear and equipment
- Maintain all A/V elements and keep the A/V storage rooms clean and organized
- Communicate any issues with entertainment/performers
- Turn on music feed for all venues upon first arrival in the morning
- Monitor dining room level audio when requested or needed
- Assist in displaying correct TV screen images, logos, visuals, and channel changes if requested or needed
- Communicate A/V situations and status with AV Engineering department directors
- Maintain a high-level of knowledge regarding the company's products and communicate properly to guests
- Adhere to all TC Restaurant Group Standard Operating Procedures
- Report any incidents of theft, vandalism, violations, or guest complaints/incidents
Leadership Qualities:
- Accountability
- Adherence to Policy
- Appearance
- Attitude
- Dependability
- Development
- Guest satisfaction
- Job skills knowledge
- Judgment
- Productivity - Punctuality
- Quality of work
- Teamwork
- Working relationships
- Written and Verbal communication
Requirements:
- High School Diploma or equivalent required
- Proof of eligibility to work in the United States 18+ years of age
- Working knowledge of music, acoustics, stage lighting, and video engineering is required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
- Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
- Tasks are performed from a non-sitting and sitting position.
- Constant contact with guests and fellow Team Members is required.
- Schedule could exceed 30 hours per week and may include overtime when approved by management
- Work varied shifts to include days, nights, weekends, and holidays
- Ability to be exposed to day life/nightlife environmental factors including but not limited to secondhand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
TC Restaurant Group is an Equal Opportunity Employer.
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