Travel Teller Associate

23 hours ago


Kalamazoo, Michigan, United States Arbor Financial Credit Union Full time
Job Overview
The Arbor Financial Credit Union is seeking a Part-time Travel Teller to join their team. As a key member of the branch, you will be responsible for providing exceptional service to members while maintaining a high level of accuracy in account transactions.

This role requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to work independently with minimal supervision.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.

Responsibilities:
  • Lead by example and consistently demonstrate a positive attitude towards delivering World Standard Service.
  • Greet members and adhere to the service guidelines listed in the Perfect Hour for tellers.
  • Service members' financial needs and process account transactions with a high level of accuracy.
  • Take proactive ownership of all members you assist, serving as their primary contact, finding answers and solutions, and proactively communicating with them throughout the lending process.
  • Investigate and reconcile member questions/concerns regarding their accounts or services.
  • Maintain cash drawers within established levels and ensure accurate balancing.
  • Follow all credit union policies, procedures, and requirements in addition to all applicable state and federal laws and regulations.

Requirements:
  • A high school diploma or equivalent is required; a college degree is preferred.
  • Cash handling experience is necessary.
  • Financial services industry experience is desirable.


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