Resident Property Manager

2 weeks ago

Columbus, Ohio, United States AMH Full time
Resident Manager Opportunity

We're seeking a dedicated Resident Manager to oversee a portfolio of approximately 750 single-family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.

Key Responsibilities:
  • Foster positive relationships with residents in your assigned portfolio.
  • Respond promptly and professionally to resident inquiries, striving for swift resolution.
  • Drive lease renewals and execute new leases within the market.
  • Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
  • Implement collection strategies to minimize evictions and delinquencies.
  • Represent the company at eviction hearings and monitor HOA compliance.
Requirements:
  • High School Diploma/GED required.
  • Bachelor's degree in real estate, finance, business management, or a related field preferred.
  • Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.
  • Real Estate License and any permits/certifications required by state's real estate commission to engage in property management.
  • Valid driver's license required.
  • Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
  • Experience with property management software a plus.
  • Excellent verbal and written communication skills.
  • Strong tenant relationship management and negotiation skills.

At AMH, we know what it takes to feel at home. That's not just our product; it's also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you're ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon.

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