Banquet Server

24 hours ago


Grand Rapids, Michigan, United States Suburban Inns Full time
Banquet Server Job Description

Embassy Suites Downtown Grand Rapids is a dynamic and fast-paced workplace, offering exciting opportunities for career growth and development in the hospitality industry.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Assist in the setup, service, and breakdown of banquet functions, maintaining a clean and organized environment.
  • Anticipate and meet the needs of guests, going above and beyond to ensure their satisfaction.
  • Maintain knowledge of event menu items, table settings, and service ware, as well as preparation and garnishing methods.
  • Follow banquet event orders and report any needed repairs or unsafe conditions to supervisors.
  • Practice "clean as you go" techniques, keeping banquet areas clean and supplied at all times.
  • Maintain security of equipment, keys, and supplies issued each day.
  • Exhibit regular and recurrent attendance records.

Uniform and Appearance Guidelines:

Uniform shirt and name tag provided. Suburban Inns-approved black slacks and black, close-toed, non-slip shoes are the responsibility of the Team Member. Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be of a natural color and kept well-groomed.


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