Healthcare Support Specialist

1 week ago


Saint Joseph, Missouri, United States Heartland Health Full time

Mosaic Life Care is a healthcare system in northwest Missouri, committed to transforming community health by being a life-care innovator. Our vision places the holistic needs of patients first, providing the right care at the right time and place, with high value and quality healthcare.

We offer a wide array of benefits designed to meet each employee's individual needs, created by listening to people just like you. Mosaic also provides several perks focused on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics, and many more. When paired with compensation and recognition, it continues to make us the employer of choice for employees at any stage of their journey.

**Job Summary:**

  • This position assists patients in activities of daily living, measures patients' general physical condition, and leads educational discussions under the direction of an RN or other designated authority.
  • The Behavioral Health Technician observes and reports patients' behavior patterns, intervening as required, and maintains the therapeutic milieu conducive to quality patient care.

**Key Responsibilities:**

  • Establishes and maintains communication and therapeutic relationships with patients, ensuring patient dignity and respecting patients' values, operating within ethical standards, and treating patients with professional demeanor in accordance with organizational standards.
  • Conducts and accurately records patient observation rounds per organizational standards.
  • Assists patients with activities of daily living (ADLs), including monitoring patient bathing and providing assistance as necessary, and assists with personal laundry if necessary.
  • Performs patient care tasks, including taking and recording vital signs, collecting patient specimens, monitoring and documenting food and fluid intake, accompanying patients for medical testing as assigned.
  • Provides educational groups and Community & Goals groups as assigned.
  • Other duties as assigned.

**Requirements:**

  • All required education is a minimum requirement; higher levels of education are acceptable. H.S. Diploma required.
  • UAP education requirements include an Unlicensed Assistive Personnel training program in the last three years, a fundamentals of nursing course, a certified nursing assistant program with obtainment of certification (C.N.A.), or a graduate of a professional or practical nursing program who did not pass the state licensure examination in the past three years.
  • Clinical\\/BCLS - Basic Life Support required within 90 days. Non-Violent Crisis Intervention and any other required training by the organization is required within 90 days.
  • In lieu of the above education requirements, documented experience as a nurse assistant, emergency medical technician, or surgical technician in the past (3) years is required. Experience as a nurse assistant in an inpatient setting preferred.

**Estimated Salary Range:** $16.48 - $20.60 per hour.



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