Sleep Expert
1 month ago
Are you passionate about helping people achieve their best sleep? As a Sleep Expert at Mattress Firm, you'll play a key role in creating a life-changing in-store experience for our customers. Our extensive, customer-centric retail sales training program will empower you to build strong relationships with customers and provide them with the perfect sleep solution. You'll be responsible for driving individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Join our team and help people sleep well to live well.
Key Responsibilities:- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
- Additional perks may include discounts on the following: cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
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