Sales Associate

3 days ago


Rockville, Maryland, United States La-Z-Boy Full time
Job Title: Sales Associate

La-Z-Boy Incorporated is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, exceeding sales and operational benchmarks, and championing our in-home design program.

Key Responsibilities:
  • Exceed sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process.
  • Maintain strong knowledge of features and benefits of existing and new product lines.
  • Resolve customer inquiries and escalate appropriately when needed.
  • Promote in-home design program.
  • Maximize store promotions, marketing initiatives, and grassroots programs.
  • Collaborate with support teams to ensure operational excellence.
Requirements:
  • High School Diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
  • Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
Preferred Requirements:
  • Proficient in using various technology tools and software.
  • Strong organizational skills.
  • Advanced interpersonal and communication skills.
Work Environment:

Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to inside environmental conditions. Ability to pass background and drug screen.


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