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Sales Associate

2 months ago

Roanoke, Virginia, United States Rack Room Shoes Full time

Job Summary

Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service, ensuring a positive shopping experience for all customers.
    • Respond to customer inquiries, resolve issues, and make recommendations to drive sales.
  • Product Knowledge
    • Develop and maintain a high level of product knowledge, including features, benefits, and pricing.
    • Assist customers in finding the right products, providing recommendations and solutions.
  • Sales and Merchandising
    • Meet or exceed sales targets, driving sales growth and revenue.
    • Maintain a visually appealing store environment, ensuring merchandise is properly displayed and stocked.
  • Teamwork and Communication
    • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
    • Communicate effectively with store management, sharing feedback and ideas to improve store performance.

Requirements

  • Interpersonal Skills
    • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Product Knowledge
    • Basic knowledge of footwear and fashion trends, with a willingness to learn and develop product expertise.
  • Math and Organization Skills
    • Basic math skills, with the ability to handle cash and operate a point-of-sale system.
    • Organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.

What We Offer

  • Competitive Pay and Benefits
    • A competitive hourly wage and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement, with a focus on developing leadership and management skills.