Bakery Decorator Specialist

3 days ago


North Royalton, Ohio, United States Giant Eagle Full time
About the Role

As a Bakery Decorator Specialist at Giant Eagle Inc., you will be an integral part of creating visually stunning and delicious pastries for our guests. Your key responsibilities will include providing exceptional customer service, learning product knowledge, and applying merchandising principles to drive sales. You will also be responsible for maintaining safety standards, preparing and decorating products, and accurately recording special orders. With a passion for creativity and culinary vision, you will thrive in this role if you are a team player with a drive to grow your career in leadership.

Responsibilities
  • Learn product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items, and mixing colors.
  • Apply merchandising principles that will help to generate sales as well as WOW the guest.
  • Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
  • Provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for.
  • Become familiar with products in the store to answer questions and make suggestions to our customers.
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
  • Actively demonstrate appropriate suggestive selling techniques.
  • Prepare and decorate product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
  • Provide active sampling opportunities, when appropriate.
  • Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
  • Maintain cleanliness of department and work area, including the back room, coolers, and freezers.

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