Customer Service Representative

1 month ago


Walterboro, South Carolina, United States Kesia Brown - State Farm Agent Full time
Customer Service Representative Opportunity

Kesia Brown - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative - Insurance Agency.

Responsibilities:

  • Greet clients warmly and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist with handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks.

Qualifications:

  • Previous experience in a customer service or receptionist role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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