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Project Operations Manager

2 months ago

Richmond, Virginia, United States Software People, Inc. Full time
Job Overview

In-person interviews are required. Onsite from day one.

Location: Richmond, VA

Duration: 12+ months

The Program Manager will oversee the daily operational activities of the design program. This role involves providing leadership and direction to a team, ensuring that technology initiatives are executed efficiently and effectively for users. The manager will ensure that programs and projects align with the overarching technology strategy.

Key Responsibilities:

  1. Oversee Initiatives: Manage Information Technology initiatives for the designated program. Allocate resources to project teams to fulfill deliverables.
  2. IT Policy Compliance: Ensure adherence to established policies, standards, and guidelines governing IT systems.
  3. Program Maintenance: Supervise work and personnel within the assigned program to maintain consistent processes and quality standards.
  4. Execute Program: Lead staff in executing daily processes associated with specific IT functions. Engage with peer supervisors and IT Portfolio Managers to meet user needs.
  5. Manage Programs and Projects: Plan, oversee, and implement the delivery of technology projects or services. Manage staff assignments and priorities, develop training plans, and recommend new technologies.
  6. Strategic Management: Collaborate with peers and subordinates to define the strategic direction for the technology program. Assess tools and prioritize work efforts with stakeholders.
  7. Business Process Improvement: Identify opportunities for enhancing business processes through technology solutions and create tools to facilitate increased efficiency.
  8. Reporting: Provide updates on project plans, timelines, and progress. Participate in strategic planning for programs and projects.
  9. Ensure Compliance: Manage compliance and ensure that staff adhere to necessary policies and procedures.
  10. Improve Processes: Track operational metrics for assigned IT functions and utilize this data to enhance specific processes.

Required Skills:

  • Proven ability to supervise technical staff and manage multiple complex projects.
  • Effective communication skills, both oral and written, with diverse audiences.
  • Experience in interpreting and applying policies in an IT context.
  • Proficient in system analysis and design, with the ability to collect and present performance metrics.
  • Expertise in IT Governance, Compliance, and IT Service Management.
  • Knowledge in Application Development, Project Portfolio Management, or Data Management.
  • Demonstrated skill in leading IT professionals in planning and implementing technology programs.