IT Connectivity Specialist
3 weeks ago
Pacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking an IT Desktop Connectivity Technician to join our field services team in Centennial, CO.
This role involves troubleshooting and diagnosing network connectivity issues with devices such as desktops, laptops, servers, firewalls, switches, and wireless access points. The successful candidate will have excellent problem-solving skills, be detail-oriented, and able to multitask.
We offer a dynamic and supportive work environment, with opportunities for growth and advancement. Our team is passionate about delivering exceptional customer service and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Troubleshoot and diagnose network connectivity issues
- Communicate with customers to gather information for troubleshooting
- Work closely with sales representatives, customers, and remote technicians to resolve network-related problems
Requirements:
- Some computer knowledge and a willingness to learn
- Natural problem-solving ability and a passion for customer service
- Excellent written and oral communication skills
- Ability to work in a fast-paced environment
Benefits:
- Advancement and growth opportunities
- Team-player environment
- Medical, dental, and vision insurance plans
- Matched 401(k) plan
- PTO, vacation, and sick leave
- FSA/HSA programs
Pacific Office Automation is an equal employment opportunity employer and celebrates diversity and inclusion in the workplace.
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