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Medical Support Specialist

2 months ago

Orange, California, United States ABACUS DERMATOLOGY MANAGE Full time
Job Summary:

As a Medical Support Specialist at ABACUS DERMATOLOGY MANAGE, you will be responsible for scheduling all surgical appointments, communicating with patients regarding medication, lab results, and tissue diagnosis, maintaining medical supply inventory, and ensuring compliance with OSHA, CLIA, and HIPAA regulations.

Key Responsibilities:
  • Room Preparation:
    • At the start of the workday, ensure that all patient rooms are ready for patients, clean, and stocked with necessary supplies.
    • Fills Cryo containers as needed.
  • Patient Visit:
    • Escorts patients to exam rooms, documents a brief history as instructed by the physician using the Electronic Health Record (EHR) system. Assists patients with disrobing if necessary.
    • Assists the physician with the exam of the patient. Obtains samples for the patient or other supplies that are needed during the visit.
    • Answers patient questions if possible, refers others to the physician.
    • Cleans rooms between patients, changing table paper and cleaning tables and countertops as necessary.
    • Sets up rooms for procedures with the designated instruments and sterile field. Explains the procedure to the patient and obtains informed consent. Provides wound care instructions to the patient after the procedure.
    • Logs in and out all pathology specimens and orders for other lab work.
  • Maintenance:
    • Transports used instruments from the room to the instrument maintenance area, keeping safety standards in mind. Cleans instruments, wraps them appropriately, and autoclaves them.
    • Checks rooms at the end of the day to ensure they are stocked for the next day.
    • Maintains inventory of medical and surgical supplies and places orders as necessary.
    • Keeps the nursing station in order, ensuring that all expired medications are appropriately discarded. Calls pharmaceutical representatives for more samples when needed.
  • Other:
    • Calls patients with the results of biopsies as directed by the physician.
    • Returns phone calls to patients, pharmacies, etc., giving advice or refilling prescriptions as directed by the physician.
    • Takes photographs as needed.
    • Treats all patients and other staff members with respect, is polite, and professional.
    • Additional duties assigned by the medical assistant supervisor, practice manager, or physician(s).
    • This job description may change as the needs of the practice change.