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Sales Associate III

1 month ago

Asheville, North Carolina, United States Tapestry Full time
Job Title: Sales Associate III

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate III to join our team. As a Sales Associate III, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive and personalized experience for all customers.
  • Drive sales by building strong relationships with customers, identifying their needs, and making recommendations.
  • Maintain a high level of product knowledge, staying up-to-date on fashion trends and competitor activity.
  • Ensure a high level of visual merchandising, maintaining a clean and tidy sales floor.
  • Process customer transactions efficiently and accurately, handling purchases, returns, and exchanges.
  • Support cash-wrap operations, processing sales and handling customer inquiries.
  • Participate in store inventory processes, processing shipments, stocking shelves, and maintaining strong organizational standards.
  • Represent Coach as a brand ambassador, demonstrating a strong understanding of the brand and its values.

Requirements:

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to communicate effectively with customers and team members.
  • Ability to maneuver the sales floor, sales shelves, and stock room, climbing, bending, and kneeling required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.

Working Conditions:

This role requires a flexible schedule, including nights, weekends, and holidays, as well as high retail traffic and sales days.

Equal Opportunity Employer:

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people.