Airline Passenger Experience Coordinator
1 week ago
Job Description
">At SkyWest Airlines, we're looking for a highly skilled and motivated Customer Service Agent to join our team. As a Customer Service Agent, you will play a vital role in delivering exceptional customer experiences on the ground and in the air.
">About the Role
">You will be responsible for providing top-notch service to our passengers, handling queries and concerns, and working closely with our flight attendants and pilots to ensure seamless flight operations.
">Key Responsibilities
">- ">
- Provide exceptional customer service to passengers, responding to their queries and resolving issues promptly and professionally.">
- Manage check-in and baggage handling processes, ensuring efficiency and accuracy.">
- Work collaboratively with our flight attendants and pilots to ensure smooth flight operations.">
- Respond to passenger complaints and resolve issues in a fair and transparent manner.">
Requirements
">To succeed in this role, you will need:
">- ">
- Excellent communication and interpersonal skills.">
- Able to work in a fast-paced environment and multitask effectively.">
- Familiarity with airline operations and procedures.">
- Ability to work flexible hours, including evenings and weekends.">
Benefits and Salary
">As a valued member of our team, you will enjoy a competitive salary package, including a base salary of $65,000 per year, plus benefits such as medical, dental, and vision coverage, retirement plan, and paid time off.
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