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Client Relations Specialist

2 months ago

Garden City, New York, United States Sean Mccarthy - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
As a Client Relations Specialist at Sean McCarthy - State Farm Agent, you play a crucial role in our operational success and customer satisfaction. Your primary focus is to foster strong relationships with clients while serving as a bridge between their needs and our agency's offerings. By effectively marketing relevant products and services, you enhance the overall experience for our clients.

Our workplace embodies a modern yet relaxed atmosphere. We appreciate our team members and are eager to welcome a dependable, positive, and enthusiastic individual to this position.

KEY RESPONSIBILITIES:

  • Develop and maintain strong customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Encourage and nurture enduring customer relationships.

REQUIRED QUALIFICATIONS:

  • Prior experience in sales, whether in outside sales, inside sales, retail, or telemarketing, is preferred.
  • Genuine interest in marketing products and services tailored to customer requirements.
  • Exceptional communication skills, encompassing written, verbal, and listening abilities.
  • Commitment to providing outstanding customer service.
  • Ability to anticipate and understand customer needs effectively.
  • Capability to relate well to customers.

EMPLOYEE BENEFITS:

  • Generous paid time off, including holidays and personal/sick days.
  • Compensation structure includes salary plus commission/bonus opportunities.
  • Options for limited remote work.
  • 401(k) plan with matching contributions.