Sales Associate III
4 weeks ago
The Sales Support Associate role is a vital part of our store's overall success and efficiency, requiring direct attention to our brand commitment when servicing our customers. This position demands a strong focus on delivering exceptional customer experiences, maintaining a well-organized sales floor, and supporting the flow of product from receipt to point of sale.
Key Responsibilities- Greet customers with a smile and offer assistance at the cash wrap
- Interact genuinely and naturally with customers to determine their needs
- Conduct email/name capture, where permitted by law, and maintain accuracy when operating POS
- Maintain cash wrap organization and cleanliness, and suggest multiple add-ons and sell gift cards
- Represent Coach brand appropriately and create lasting impressions by thanking customers and providing reasons to return
- Receive shipments and transfers, notify Store Management of new product arrivals, and process shipments/transfers according to Coach standards and timeframes
- Organize and clean the stockroom daily, including offsite/remote warehouse as applicable, and shift/organize product in the stockroom to react to sell-through and make room for new product
- Manage stock levels/product ownership in back-of-house and sales floor, and participate in store physical inventory counts as scheduled
- 1-3 years of previous retail experience, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet
- Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stockroom
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
- Drive for Results: Can be counted on to exceed goals successfully
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers
- Creativity: Comes up with a lot of new and unique ideas
- Interpersonal Savvy: Relates well to all kinds of people and builds constructive and effective relationships
- Learning on the Fly: Learns quickly when facing new problems and analyzes both successes and failures for cues to improve
- Perseverance: Pursues everything with energy, drive, and a need to finish
- Dealing with Ambiguity: Can effectively cope with change and shift gears comfortably
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Sales Associate III
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Hagerstown, Maryland, United States Tapestry Full timeJob Title: Sales Associate IIIJob Summary:We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Customer Service: Provide...
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Sales Associate III
2 weeks ago
Hagerstown, Maryland, United States Tapestry Full timeJob Title: Sales Associate IIIJob Summary:We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry, Inc. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Customer Service: Provide...
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Sales Associate III
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Sales Associate III
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Sales Associate III
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Hagerstown, Maryland, United States Tapestry Full timeJob Title: Sales Associate IIIThe Sales Associate III role is a critical part of our store's success, requiring a strong commitment to delivering exceptional customer service and maintaining a well-organized sales floor. As a Sales Associate III, you will be responsible for creating a positive shopping experience for our customers, while also supporting the...
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