Banquet Operations Manager

5 days ago


Waco, Texas, United States Cambria Waco Hotel Full time
Job Overview

Cambria Waco Hotel is seeking a highly skilled Banquet Manager to lead our banquet department. As a key member of our team, you will be responsible for ensuring exceptional customer service and managing all aspects of our banquet operations.

Key Responsibilities
  • Monitor and control product, supply, and labor costs to maintain profitability
  • Collaborate with our culinary team to develop new menus and pricing structures
  • Train and supervise food and beverage staff to achieve high performance standards and hire new team members
  • Regularly report customer satisfaction scores and provide recommendations for improvement
  • Oversee all food and beverage department operations, including staff supervision, scheduling, customer satisfaction, budgeting, and menu development
Requirements
  • Strong leadership skills and a customer-centric approach
  • High school diploma or equivalent, with an associate degree in hospitality management preferred
  • Familiarity with national health and safety regulations
  • Experience with hospitality customer relationship management systems preferred
  • At least 3 years of supervisory experience in the food and beverage department
About Us

Cambria Waco Hotel brings together a team of industry veterans, seasoned managers, and emerging leaders, offering a unique combination of experience, competence, and innovation in hotel licensing, development, and operational management.


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