Guitar Specialist

6 days ago


Houston, Texas, United States Guitar Center Full time
Instrument Repair and Maintenance Specialist

We are seeking a skilled Guitar Specialist to join our team at Guitar Center. As an Instrument Repair and Maintenance Specialist, you will be responsible for providing exceptional customer service while maintaining and repairing customer-owned musical instruments.

Job Overview:

Guitar Center is dedicated to fostering a culture of creativity and music exploration. We believe in empowering musicians and music enthusiasts by providing expert advice, guidance, and support. Our mission is to make a positive impact on the world by enabling people to experience the joy of creating music.

In this role, you will have the opportunity to work with a wide range of musical instruments, from guitars to basses, and drums to keyboards. You will be expected to provide top-notch maintenance and repair services, ensuring that our customers' instruments are in perfect working condition.

About the Role:

  • Customer Service: Provide excellent customer service, understanding customer needs and delivering personalized solutions.
  • Instrument Maintenance: Perform routine maintenance tasks, such as cleaning and adjusting instruments, to ensure optimal performance.
  • Repair Services: Diagnose and repair damaged or malfunctioning instruments, using specialized tools and techniques.
  • Sales and Marketing: Develop knowledge of our products and services, and communicate effectively with customers to drive sales and growth.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge.

What We Offer:

Guitar Center offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Additionally, we provide opportunities for career advancement, professional growth, and continuous learning.

Requirements:

  • Experience: 2+ years of experience in instrument repair and maintenance, preferably in a retail or service environment.
  • Skills: Excellent customer service skills, technical knowledge of musical instruments, and strong problem-solving abilities.

Preferred Qualifications:

  • Certification: Guitar Center certification program or equivalent experience.

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