Customer Solutions Consultant
2 weeks ago
L-Acoustics Group seeks a highly skilled individual to join our Customer Service Team as a Technical Support Specialist. The successful candidate will provide top-notch support to our customers in the Americas, leveraging their technical expertise to drive customer satisfaction.
Key ResponsibilitiesThe ideal candidate will:
- Offer expert-level technical support to customers via phone, email, and on-site visits.
- Conduct thorough investigations to identify and resolve technical issues.
- Provide detailed documentation and maintain accurate records in our CRM and ERP systems.
To succeed in this role, candidates must possess:
- A degree in mechanical engineering, electroacoustic, or electrical engineering, or equivalent experience.
- Excellent technical and problem-solving skills.
- Superb communication and interpersonal skills.
- A strong customer-centric mindset.
Join our talented team and help shape the future of sound by applying today
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