Team Leader

6 days ago


Dublin, Ohio, United States Jenis Splendid Ice Cream LLC Full time
About the Role

We are seeking a motivated and customer-focused Team Leader to join our Dublin team at Jeni's Splendid Ice Creams. As a Team Leader, you will play a key role in ensuring exceptional customer service and a positive shopping experience for our guests.

Key Responsibilities
  • Lead shifts and act as a role model for other team members
  • Serve ice cream and provide excellent customer service
  • Manage cash handling and maintain a clean and organized store environment
  • Work collaboratively with the team to achieve sales goals and maintain high standards of quality and service
  • Develop and implement strategies to drive sales and improve customer satisfaction
Requirements
  • Passion for community and customer service
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to positively influence and lead a shift of ambassadors
  • Resourceful and calm under pressure
About Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together through our unique and delicious products.

We love people, we love ice cream, and we view ice cream as a form of art. Our team members are the heart of our business, and we are seeking individuals who share our values and are passionate about delivering exceptional customer service.


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