Auto Parts Sales Professional

6 days ago


Rogers, Arkansas, United States O'Reilly Auto Parts Full time

We are seeking a Customer Experience Representative to join our team at O'Reilly Auto Parts. The estimated annual salary for this role is $22,000 - $35,000 based on experience and location. As a Retail Service Specialist, you will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

The key responsibilities of this role include ensuring that all merchandise, including core charges and warranties, are invoiced before product leaves the store, ensuring retail customer returns and exchanges are processed in an efficient and friendly manner, and ensuring that team members are adhering to the posted work schedule. Additionally, the candidate will perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, and preparing bank deposits as needed.

The ideal candidate will have strong communication skills, ability to obtain RSS Certification, and preferably retail sales experience, preferably in auto parts. Knowledge of automotive systems and repair, ASE Certification, and fluency in multiple languages (Spanish is highly desired) are also desirable.



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