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Veterinary Support Specialist

2 months ago


Brighton, Colorado, United States Banfield Pet Hospital Full time
About the Role

The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients, and other associates, and the continuity of quality veterinary care.

Key Responsibilities
  • Support the Veterinary Team: Act as the extra eyes, ears, and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
  • Communicate Effectively: Communicate with veterinarian, veterinary technicians, and all other associates to maintain the flow of patients.
  • Provide Exceptional Service: Provide professional, efficient, and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
  • Educate Clients: Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and other issues.
  • Maintain Medical Charts: Obtain relevant information and history from clients and maintain proper and complete medical charts.
  • Ensure Safety: Ensure the safety of pets, clients, and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
  • Assist with Surgery: Assist with surgery as applicable.
  • Mentor Other Paraprofessionals: Mentor other paraprofessionals in the hospital.
  • Perform Other Job Duties: Perform other job duties as assigned.