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Job Summary

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares employees for higher-level supervisory roles. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing, and following up on all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Requirements

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed
• Preferred qualifications: experience in retail, education, high school diploma or equivalent

Benefits

CVS Health offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

Why Work at CVS Health?

At CVS Health, we put our heart into caring for our colleagues and our communities. We are an equal opportunity and affirmative action employer, committed to diversity and inclusion. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.